In an annual year-end post on Facebook, Mark Zuckerberg said he is proud of the progress the company made to improve its platform in 2018.
“I’m proud of the progress we’ve made in 2018 and grateful to everyone who has helped us get here,” Zuckerberg said.
But Facebook (FB) had a scandal-plagued year that left many customers furious, drove the company’s stock down, invited scrutiny from lawmakers and regulators on both sides of the Atlantic, and bruised the carefully-crafted public reputations of once-venerated executives like Zuckerberg and Sheryl Sandberg.
Zuckerberg insisted the company has changed in his post Friday.
“We’re a very different company today than we were in 2016, or even a year ago. We’ve fundamentally altered our DNA to focus more on preventing harm in all our services, and we’ve systematically shifted a large portion of our company to work on preventing harm,” he said.
Zuckerberg said addressing the issues that have been plagued Facebook is a challenge that will take more than one year, but that the company has “established multi-year plans to overhaul our systems and we’re well into executing those roadmaps.”